At Sigma Sharm, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
- Information We Collect:
- Personal Information: When you make a booking or register for an account, we may collect personal information such as your name, contact details, email address, and payment information.
- Booking Information: We collect information related to your travel bookings, including destination, travel dates, preferences, and any additional services requested.
- Communication: We may collect information when you contact us via email, phone, or through our website’s contact forms.
- Use of Information:
- Provide Services: We use your personal information to process bookings, confirm reservations, and provide the requested services.
- Customer Support: We may use your information to respond to inquiries, provide support, and address any concerns you may have.
- Communication: We may send you transactional emails, updates, and relevant information about your bookings or our services. You can choose to opt out of non-essential communications.
- Personalization: With your consent, we may use your information to personalize your experience, recommend travel options, and provide tailored offers.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, enforce our policies, or protect the rights and safety of our customers and the public.
- Information Sharing and Disclosure:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, accommodation providers, airlines, or tour operators. These providers have access to your information as necessary to perform their functions but are prohibited from using it for other purposes.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.
- Data Security:
- We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
- We use encryption technology, secure servers, firewalls, and other safeguards to protect your data.
- However, please note that no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.
- Cookies and Tracking Technologies:
- Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, track user activities, and gather demographic information.
- You can control cookies through your browser settings. However, disabling cookies may limit certain features and functionalities of our website.
- Links to Third-Party Websites:
- Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy:
- Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
- Changes to the Privacy Policy:
- We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
- Contact Us:
- If you have any questions, concerns