Terms & Conditions

Payment Terms

  1. Accepted Payment Methods:

   We accept payment for our travel packages through the following methods:

   – Credit Cards: We accept major credit cards, including Visa, Mastercard, and American Express.

   – Debit Cards: We accept debit cards that are associated with major payment networks.

   – Online Payment Platforms: We offer the convenience of online payment platforms such as PayPal, Stripe, and others.


  1. Pricing:

   – Currency: All prices are stated in the local currency of the destination unless otherwise specified.

   – Taxes and Fees: Prices listed on our website are exclusive of any applicable taxes or fees unless explicitly mentioned. Additional charges may apply, such as local taxes, airport fees, or visa charges. These will be clearly stated during the booking process.


  1. Payment Processing:

   – Timing: Payment will be processed at the time of booking confirmation, unless stated otherwise.

   – Processing Fees: We do not charge any additional processing fees for payments made through our website. However, please note that your bank or payment gateway may apply their own charges, which are beyond our control.


  1. Non-Refundable Policy:

   – All our travel packages are non-refundable. Once the payment is made, it is not eligible for a refund under any circumstances.

   – We highly recommend that you carefully review the itinerary, travel dates, and package details before making a payment.


  1. Cancellation and Modification Policy:

   – Cancellations: As our travel packages are non-refundable, we do not provide refunds for cancellations. It is important to consider your travel plans carefully before confirming your booking.

   – Modifications: We understand that unforeseen circumstances may arise, and we will do our best to assist you. However, modifications to bookings are subject to availability and may incur additional fees. Please contact our customer support team for further assistance.


  1. Reservation Confirmation:

   – Once your payment is processed and confirmed, you will receive a booking confirmation email with the necessary details of your travel package. Please ensure that the email address provided during the booking process is accurate and accessible.


  1. Privacy and Security:

   – We prioritize the privacy and security of your personal information and payment details. We employ industry-standard security measures and encryption protocols to protect your data during the payment process.


  1. Liability and Disclaimer:

   – While we strive to provide accurate information and deliver exceptional services, we cannot be held liable for any unforeseen circumstances, changes to itineraries, delays, accidents, or acts of nature that may occur during your travel. By making a payment, you acknowledge and accept this limitation of liability.


  1. Governing Law and Jurisdiction:

   – These payment terms and conditions are governed by the laws of [Egypt]. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Egypt].


Termination of Services

  1. Termination Rights:

   – The travel agency reserves the right to terminate services or refuse bookings under certain circumstances.

   – We may terminate services if there is evidence of fraudulent activity, misuse of our website, or violation of our terms and conditions.

   – We may refuse bookings if we believe it is necessary to protect the safety, security, or well-being of our customers, staff, or partners.


  1. Notification:

   – In the event of service termination, we will make reasonable efforts to provide prior notice to affected customers, whenever possible.

   – Notice may be sent via email or through the contact information provided during the booking process.


  1. Refunds and Compensation:

   – If services are terminated by the travel agency, we will evaluate the circumstances on a case-by-case basis to determine if any refunds or compensation are applicable.

   – Refunds or compensation, if provided, will be subject to our sole discretion and may take into consideration factors such as the nature of the termination and any expenses incurred.


  1. Customer Obligations:

   – Customers are expected to comply with our terms and conditions, as well as any specific requirements or instructions provided by the travel agency.

   – Failure to adhere to these obligations may result in termination of services without entitlement to a refund or compensation.


  1. Force Majeure:

   – In the event of unforeseen circumstances beyond our control, such as natural disasters, acts of war, or government restrictions, the travel agency may be forced to terminate services.

   – Force majeure events may result in service interruptions or cancellations, and customers will be notified as soon as possible regarding the situation.


  1. Disruptive Behavior:

   – The travel agency reserves the right to terminate services for customers who engage in disruptive behavior during the trip, including but not limited to harassment, illegal activities, or non-compliance with local laws and regulations.

   – In such cases, no refunds or compensation will be provided, and customers may be responsible for any additional expenses incurred as a result of the termination.


  1. Outstanding Payments:

   – In the event of service termination, any outstanding payments for services rendered or expenses incurred up to the termination date will still be due and payable.


Amendments to Terms and Conditions

  1. Right to Amend:

   – The travel agency reserves the right to amend or modify these terms and conditions at any time without prior notice.

   – Any amendments will be effective immediately upon their posting on our website.

   – It is the responsibility of customers to review the updated terms and conditions regularly to stay informed of any changes.


  1. Notification of Amendments:

   – We may notify customers of significant changes to the terms and conditions via email or through a prominent notice on our website.

   – However, it is the customer’s responsibility to check our website periodically for any updates to the terms and conditions.


  1. Acceptance of Amendments:

   – By continuing to use our services or making bookings after amendments to the terms and conditions, customers are deemed to have accepted the revised terms.

   – If a customer disagrees with any of the amended terms, their only recourse is to discontinue using our services.


  1. Severability:

   – If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.


  1. Entire Agreement:

   – These terms and conditions, including any amendments or additional agreements referenced herein, constitute the entire agreement between the travel agency and the customer.

   – Any prior understandings, representations, or agreements, whether oral or written, are superseded by these terms and conditions.

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